Welcome to the Polarisy Help Center. Here you will find answers to the most frequent questions about the Polarisy app, intended for users, and the Polarisy Studio app, intended for partner merchants.
If you are new to Polarisy, start with Getting started with Polarisy, which explains in a few words how the app works. For everything about your account, go to Managing my account. To understand how to earn points and use them, read Playing and earning points and then Redeeming my points for an offer. If you wonder why the app asks for access to your position or for permission to send you notifications, the answer is on the Location and notifications page, and the one about ads and your privacy choices is Ads and privacy.
If you are a merchant, the Getting started with Polarisy Studio page guides you through creating your business, your games and your offers. You will find how the subscription works on Subscription and billing, and how to validate the offers your customers present on Validating your customers' offers.
If you cannot find your answer, the Contacting support page explains how to reach us.